⚠️ Please Read Carefully – Service Rules, Terms & Policies
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📜 Terms of Services :
Welcome to 𝟏𝟎𝟎𝟎𝟎𝐬𝐦𝐦.𝐭𝐨𝐩, a reliable and automated SMM panel designed to support social media growth.
By accessing our website, registering an account, depositing funds, or placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.
1. Acceptance of Terms
By using our platform, you acknowledge that you have read, understood, and agreed to these Terms of Service.
2. Service Description
We provide digital marketing and social media promotion services.
We are not affiliated with, endorsed by, sponsored by, or associated with YouTube, Google, TikTok, Instagram, Facebook, X (Twitter), Telegram, or any other third-party platform.
3. User Responsibility
Users are solely responsible for:
• All submitted content, links, usernames, channels, pages, profiles, and accounts.
• Compliance with all applicable laws and regulations.
• Compliance with the terms, policies, and community guidelines of third-party platforms.
4. Prohibited Activities
Users may not use our services for:
• Fraud, scams, or deceptive activities.
• Illegal, harmful, or offensive content.
• Gambling, betting, casino, lottery, or any gambling-related activity prohibited by applicable law.
• Copyright, trademark, or intellectual property infringement.
• Unauthorized access, hacking, malware, phishing, or cyber abuse.
• Any activity prohibited by applicable law.
We reserve the right to refuse, suspend, cancel, or terminate any service, order, or account for any violation.
5. Orders and Delivery
All services are provided on a best-effort basis.
Delivery times, refill periods, guarantees, and service specifications are estimates only and may change without prior notice.
We do not guarantee specific results, rankings, monetization, revenue, account verification, or long-term engagement retention.
6. Payments and Refunds
All payments are final unless otherwise determined by our Refund Policy.
Refunds may be denied if:
• Incorrect information is provided.
• Content is modified, deleted, restricted, or made private during delivery.
• The service has already been completed.
• The user violates these Terms or any applicable policy.
7. Limitation of Liability
All services are provided on an “AS IS” and “AS AVAILABLE” basis.
To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, special, or other damages arising from the use of our services.
8. Account Suspension
We reserve the right to suspend, restrict, or terminate any account, order, transaction, or service at our sole discretion for security, compliance, legal, operational, or business reasons.
9. Changes to Terms
We may update these Terms at any time.
Continued use of the platform after any update constitutes acceptance of the revised Terms.
10. Governing Law
These Terms shall be governed by applicable laws and regulations.
Any dispute shall be resolved in accordance with the applicable laws of the relevant jurisdiction.
By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.
📌 Services Rules & Order Policy :
By placing an order on 10000smm.top, you agree to the following Service Rules & Order Policy. Please read carefully before submitting any order.
1. Order Information
Customers are responsible for entering the correct URL, username, profile, channel, page, service, server, and quantity.
Once an order is placed, we cannot edit or change the URL if the information is incorrect.
Orders placed with incorrect information are not eligible for cancellation, refund, refill, or compensation.
2. No Duplicate Orders
Do not place multiple orders for the same service on the same link at the same time.
Always wait until the first order is Completed, Canceled, Partially Completed, or under Warranty before placing another order.
If multiple orders are placed on the same link simultaneously, the system may mark them as Completed, and we may not be able to cancel, adjust, refill, or refund them.
3. Multiple Server Usage
Do not use the same link across multiple servers or providers at the same time.
Using multiple servers on the same link may cause inaccurate results, delivery conflicts, refill rejection, or refund denial.
For proper tracking and support, use one link on one server only until the order is fully completed.
4. Content Changes During Delivery
While an order is processing, customers must not:
• Delete the content.
• Make the content private.
• Restrict public access.
• Change the username, channel name, page name, profile link, or URL.
• Rename, ban, close, or transfer the account.
If the account, video, post, page, or profile is deleted, made private, renamed, banned, closed, or restricted after placing an order, no refund, refill, or top-up will be issued.
5. Start Count & Pre-Existing Metrics
Orders are processed based on the public count available when the order is accepted.
If your page, video, profile, or channel already has high existing metrics before ordering, or if the count drops below the original start count, we cannot guarantee refill or refund.
We are not responsible for changes caused by organic traffic, fans, real users, other sellers, other providers, advertisements, or external promotions.
6. Delivery Time
All delivery times shown on the website are estimates only, not guarantees.
Delays may occur due to platform updates, provider maintenance, technical issues, high order volume, or third-party restrictions.
Delays do not automatically qualify for cancellation or refund.
7. Technical Issues
If an order has a technical issue, please allow 1–5 business days for our team and supplier to investigate and resolve the issue.
During the investigation period, cancellation or refund may not be available unless confirmed by our system or supplier.
8. Refill Policy
Refills are available only for services specifically marked with a refill guarantee.
Refill requests may be rejected if:
• The refill period has expired.
• The content was modified, deleted, hidden, restricted, or made private.
• The username, URL, channel, page, or profile was changed.
• Another server, provider, or service was used on the same link.
• The drop was caused by platform actions or pre-existing metrics.
9. Drop Services
If you use a drop-type service, no refill is available before or after completion.
Switching to a non-drop service afterward does not qualify the previous drop order for refill, refund, or compensation.
10. Cancellation Policy
Orders can only be canceled if the system shows an error or if the order status is still Pending and cancellation is technically available.
Once an order has started processing or has been sent to the provider, cancellation is not guaranteed.
Cancellation requests based on views, likes, followers, subscribers, fans, real users, other sellers, or external sources will not be accepted.
11. Drip-Feed Orders
Once a drip-feed or scheduled delivery order has started, it cannot be canceled, refunded, or refilled.
Customers are responsible for checking all drip-feed settings before placing the order.
12. Partial Delivery
If an order cannot continue due to a verified system error or supplier issue, we may issue a partial refund, account balance credit, or replacement service.
The final resolution method shall be determined by our support team.
13. Completed Orders
Orders marked as Completed by the system are considered fulfilled.
Claims after completion may be rejected if evidence cannot be verified, the refill period has expired, the content was changed, or the issue was caused by third-party platform actions.
14. Legal & Content Compliance
All customers must comply with the laws and cultural content regulations of Vietnam, international laws, and the rules of third-party platforms.
Customers must not submit or promote links that contain or involve:
• Pornographic, obscene, or sexually exploitative content.
• Gambling, betting, casino, lottery, gambling affiliate, or gambling-related content.
• Drugs, weapons, violence, or criminal activities.
• Political, extremist, misleading, or unethical content.
• Copyright, trademark, or intellectual property violations.
• Content that harms the reputation, dignity, privacy, or rights of any individual or organization.
Orders that violate legal, moral, social, cultural, or platform standards may be refused, canceled, or terminated without refund.
15. Refund Policy
Deposits and completed payments are non-refundable.
All remaining account balance must be used for services on 10000smm.top.
Refunds may be denied if:
• The order information is incorrect.
• The order is already processing or completed.
• The content was changed, deleted, restricted, or made private.
• The customer violated our rules or policies.
• The issue was caused by third-party platform actions.
16. Chargebacks & Payment Disputes
Customers agree not to file unjustified chargebacks, payment reversals, or payment disputes.
Filing a chargeback or fraudulent dispute may result in:
• Immediate account suspension.
• Permanent account termination.
• Balance forfeiture.
• Permanent ban from our platform.
• Restriction of future purchases.
Any fraudulent activity, including the use of stolen or unauthorized payment methods, will result in account termination without exception.
17. Privacy
We respect customer privacy and handle personal data responsibly.
Customer information is used only to process orders, provide support, prevent fraud, and maintain platform security.
We do not sell, trade, or publicly share customer data with third parties, except where required by law, payment processors, fraud prevention, or legal compliance.
18. No Guarantee of Results
We do not guarantee monetization, revenue, rankings, viral growth, account verification, long-term retention, or approval by any third-party platform.
Our services are provided for promotional purposes only.
We are not responsible for account suspension, content removal, engagement removal, demonetization, or other actions taken by YouTube, TikTok, Instagram, Facebook, X (Twitter), Telegram, or any other platform.
19. General Terms
By using 10000smm.top, you automatically agree to these rules.
Prices may change at any time without prior notice.
Terms and policies may be updated periodically. Customers are responsible for reviewing them before placing new orders.
Affiliate users operating multiple accounts may lose commission eligibility.
10000smm.top is not responsible for business losses, financial damages, reputation damage, account issues, or platform penalties arising from the use of our services.
20. Support Abuse
Customers may not spam tickets, submit duplicate complaints, use abusive language, threaten staff, or submit false claims.
Repeated abuse may result in account restrictions or termination.
21. Right to Refuse Service
We reserve the right to refuse, suspend, cancel, restrict, or terminate any order, account, transaction, or service at any time for legal, security, compliance, operational, technical, or business reasons.
22. Final Decision
In any dispute regarding delivery, cancellation, refill eligibility, refunds, account restrictions, or policy interpretation, the decision of 10000smm.top shall be final, subject to applicable law.
By registering, depositing funds, placing orders, or using our services, you confirm that you have read, understood, and agreed to this Service Rules & Order Policy. 10000smm.top reserves the right to modify or update these terms at any time without prior notice.
💳 Refund Policy :
By using our services, depositing funds, or placing orders on our platform, you agree to this Refund Policy.
1. General Policy
Due to the nature of digital marketing and social media promotion services, all payments and completed orders are generally final and non-refundable.
Refund requests are reviewed on a case-by-case basis, and approval is at our sole discretion.
2. Eligible Refund Cases
Refunds may be considered only if:
• The service is permanently unavailable.
• The order cannot be delivered due to a verified system or provider issue.
• The order was incorrectly processed due to a technical error from our platform.
• We determine that a refund is appropriate.
Approved refunds may be issued as account balance credit or, where possible, returned to the original payment method.
3. Non-Refundable Cases
Refunds will not be provided for:
• Completed or processing orders.
• Delays caused by provider maintenance, platform updates, or technical issues.
• Incorrect URLs, usernames, links, channels, profiles, or order details submitted by the customer.
• Orders affected by content being deleted, hidden, restricted, modified, renamed, or made private.
• Changes made to usernames, channels, pages, profiles, or links after ordering.
• Dissatisfaction with monetization, revenue, rankings, engagement results, or business performance.
• Issues caused by third-party platforms.
• Violations of our Terms of Service, Service Rules, or Acceptable Use Policy.
4. Account Balance
Deposited funds are generally non-refundable.
Unused balance must be used for services on our platform unless otherwise approved by us.
Any approved refund may be subject to transaction, processing, gateway, blockchain, banking, or administrative fees.
5. Partial Refunds
If an order cannot be fully completed due to a verified system, supplier, or platform issue, we may provide a partial refund, account balance credit, or replacement service at our discretion.
6. Refill Before Refund
If a service includes a refill guarantee, users must request a refill before requesting a refund.
Refunds will generally not be issued for services that remain eligible for refill.
7. Chargebacks & Payment Disputes
Users agree not to file unjustified chargebacks, payment reversals, or payment disputes.
Any fraudulent or unjustified dispute may result in account suspension, account termination, balance forfeiture, cancellation of active orders, and restriction of future purchases.
We reserve the right to submit transaction records, order history, and service logs to payment processors and dispute authorities.
8. Refund Review
We may request order IDs, screenshots, payment records, or account information to verify refund requests.
Failure to provide requested information may result in denial of the request.
9. Final Decision
All refund decisions are made in good faith and in accordance with this policy.
To the maximum extent permitted by law, our decision regarding refund eligibility shall be final.
By using our services, you confirm that you have read, understood, and agreed to this Refund Policy.
🔒 Privacy Policy :
By using our website, creating an account, depositing funds, placing orders, or using our services, you agree to this Privacy Policy.
1. Information We Collect
We may collect basic account, transaction, technical, and support information, including name, email address, username, IP address, device information, order history, deposit history, payment records, support tickets, and communication records.
2. How We Use Information
We use collected information to provide services, process payments, manage accounts, fulfill orders, prevent fraud, improve platform performance, provide customer support, protect security, and comply with legal obligations.
3. Data Sharing
We do not sell, rent, or trade personal information.
Information may be shared only when required by law, court order, government authority, payment processors, fraud prevention, service delivery partners, or legal compliance.
4. Data Security
We apply reasonable technical and organizational measures to protect user information.
However, no online system is completely secure. Users are responsible for keeping their account credentials confidential.
5. Data Retention
We may retain user information as long as necessary to provide services, maintain business records, resolve disputes, prevent fraud, enforce policies, and comply with legal, tax, accounting, or regulatory obligations.
6. User Rights
Subject to applicable law, users may request access, correction, deletion, or restriction of their personal information through our official support channels.
7. Children’s Privacy
Our services are not intended for users under 18 years old.
We do not knowingly collect personal information from minors. If such information is discovered, we may delete it and terminate the related account.
8. Policy Updates
We may update this Privacy Policy at any time.
Continued use of our services after any update means you accept the revised policy.
9. Contact
For privacy questions or data protection requests, please contact us through our official support channels:
Open a support ticket on 10000smm.top or contact us via Telegram: t.me/LP_261296
By using our services, you confirm that you have read, understood, and agreed to this Privacy Policy.
🚫 Acceptable Use Policy :
By using our website, API, platform, or services, you agree to comply with this Acceptable Use Policy.
1. Lawful Use
Users must comply with all applicable local, national, and international laws.
Any unlawful, fraudulent, harmful, deceptive, or abusive use of our services is strictly prohibited.
2. Prohibited Content & Activities
We maintain a strict zero-tolerance policy against illegal, harmful, deceptive, abusive, high-risk, and especially gambling-related content or activities.
Users are strictly prohibited from using our services to promote, support, advertise, distribute, boost, or increase engagement for any content, account, website, channel, page, post, video, or campaign involving the following:
🎰 Strictly Prohibited Gambling-Related Content
• Gambling, betting, casino, online casino, sports betting, lottery, prediction games, gambling tips, gambling communities, gambling affiliate links, referral links, or gambling-related promotions.
• Crypto gambling, betting apps, casino apps, slot games, card games involving money, wagering platforms, or any service that encourages users to deposit, bet, gamble, or win money, rewards, or prizes through games of chance.
• Any direct or indirect promotion of gambling brands, gambling websites, betting platforms, gambling groups, gambling livestreams, gambling advertisements, gambling influencers, or gambling-related communities.
• Any content attempting to disguise gambling activities as entertainment, investment, gaming, rewards, lucky draw, prediction, signal groups, bonus programs, or promotional campaigns.
• Any gambling-related content that violates Vietnamese law, international law, payment provider rules, third-party platform policies, public order, morality, or our internal compliance standards.
⚠️ Other Prohibited Content & Activities
• Fraud, scams, phishing, impersonation, identity theft, financial deception, or misleading business activities.
• Illegal activities, criminal organizations, terrorism, human trafficking, child exploitation, or abuse.
• Drugs, weapons, counterfeit goods, money laundering, or other unlawful products or services.
• Hate speech, harassment, threats, violence, discrimination, extremist content, or harmful behavior.
• Pornographic, sexually exploitative, obscene, or unlawful adult content.
• Copyright, trademark, piracy, counterfeit products, or intellectual property violations.
• Hacking, malware, unauthorized access, data theft, credential theft, cyber abuse, or security-related abuse.
• Political manipulation, election interference, misinformation, propaganda, or any activity prohibited by applicable law.
🛑 Enforcement
We reserve the absolute right to refuse, cancel, suspend, restrict, terminate, or permanently ban any order, account, transaction, or service that we believe may be related to gambling, betting, illegal activity, or any prohibited content listed above.
Orders, deposits, balances, or accounts connected to gambling-related or prohibited activities may be canceled, restricted, or terminated without refund, to the maximum extent permitted by applicable law.
Where required by law or compliance obligations, we may retain relevant records and cooperate with law enforcement agencies, regulatory authorities, payment processors, fraud prevention partners, and other competent authorities.
3. Platform Compliance
Users are responsible for complying with the terms, policies, and community guidelines of third-party platforms, including YouTube, TikTok, Instagram, Facebook, X (Twitter), Telegram, LinkedIn, and others.
We are not responsible for account suspension, content removal, demonetization, engagement removal, or other actions taken by third-party platforms.
4. Right to Refuse Service
We reserve the right to refuse, suspend, cancel, restrict, or terminate any order, account, or service if we believe it violates this policy, applicable laws, platform rules, or creates legal, security, compliance, operational, or reputational risk.
Orders related to prohibited activities may be canceled without refund, to the maximum extent permitted by law.
5. Policy Updates
We may update this policy at any time.
Continued use of our services after any update means you accept the revised policy.
By using our services, you confirm that you have read, understood, and agreed to this Acceptable Use Policy.
⚠️ Disclaimer :
• Our services are provided on an “AS IS” and “AS AVAILABLE” basis.
• We do not guarantee monetization, revenue, rankings, viral growth, account verification, sales, conversions, or long-term engagement retention.
• We are not affiliated with, endorsed by, or associated with YouTube, Google, TikTok, Instagram, Facebook, X (Twitter), Telegram, LinkedIn, or any other third-party platform.
• We are not responsible for actions taken by third-party platforms, including account suspension, content removal, demonetization, engagement removal, algorithm updates, policy changes, or visibility restrictions.
• Users are solely responsible for their content, accounts, marketing activities, legal compliance, and compliance with third-party platform policies.
• To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, financial, business, reputational, or data-related losses arising from the use of our services.
• We may update this Disclaimer at any time. Continued use of our services means you accept the updated Disclaimer.
• By using our services, you confirm that you have read, understood, and agreed to this Disclaimer.
🛡️ Aml & Anti - Fraud Policy :
• We are committed to preventing fraud, money laundering, terrorist financing, identity theft, payment abuse, and other unlawful financial activities.
• Users must provide accurate information, use only authorized payment methods, and ensure that all funds come from lawful sources.
• We reserve the right to request identity verification, proof of payment, proof of address, account ownership verification, or source-of-funds documentation at any time.
• We may review, delay, reject, or cancel transactions that appear suspicious, high-risk, fraudulent, unauthorized, or inconsistent with normal account activity.
• Payment fraud, stolen cards, false payment claims, account takeover attempts, and fraudulent chargebacks are strictly prohibited and may result in immediate account termination.
• Users agree not to file unjustified chargebacks or payment disputes. Any such action may result in account suspension, order cancellation, balance removal, and restriction of future purchases.
• Where required by law, we may cooperate with law enforcement agencies, regulatory authorities, financial institutions, payment processors, and fraud prevention organizations.
• We may retain account, transaction, payment, and compliance records as needed to prevent fraud, resolve disputes, comply with legal obligations, and protect our business.
• We reserve the right to refuse service, reject transactions, suspend accounts, terminate accounts, cancel orders, or restrict platform access for legal, compliance, security, fraud prevention, or business reasons.
• By using our services, you confirm that you have read, understood, and agreed to this AML & Anti-Fraud Policy.
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🎧 Support Information:
For any questions or legal inquiries, please contact us at:
Open ticket.